Communicate instantly online with the tele-secretaries who manage your calls and appointments, ensuring seamless coordination and immediate updates on every task you entrust to us — all in real time.

Before the start of our collaboration, you are invited to complete a detailed onboarding questionnaire.
Our secretaries carefully review the material and we arrange a video meeting to address any questions and ensure full understanding from the very beginning.

Our goal is to train your dedicated secretary exactly as you would train a member of your own team within your workplace. The accurate transfer of your know-how and daily working practices forms the foundation of a smooth, efficient, and productive partnership.

The process is simple:

• We provide you with a dedicated local telephone number, based on your geographic area, at no additional cost.
• You activate call forwarding from your landline to this number.
• Your personal tele-secretary answers using your company name, assisting your clients as if they were calling directly into your office.

Through TeleSecretary’s advanced fourth-generation systems, the distance between you and your clients is minimised:

• Live Monitoring:
  View all calls and entries in real time, with full visibility of daily activity.
• Appointment Management:
  Your secretary organises and updates your calendar promptly, ensuring smooth and accurate scheduling.
• Two-Way Communication:
  Assign tasks directly to your tele-secretary and receive automatic updates once they are completed (for example, when a client has been informed about a pending matter).

The service is available to you:

• Monday to Friday: 09:00 – 21:00
• Saturday: 09:00 – 13:00

You decide when you need us. You may use the service throughout the day or activate and deactivate it selectively, depending on your needs and daily schedule.